Questions, corrections or a listing you think we should look at? We read every message and aim to reply within two to three working days.
Get in touch
Choose what you need help with
All messages go to team@wellness-picks.com. Picking a topic below fills in the subject line, so your message reaches the right person faster.
- 01Suggest a productSeen a wellness product on Shopee or TikTok Shop you want reviewed? Send us the listing link.Suggest a product →
- 02Report an errorSpotted a mistake in a guide, a dead link or an out-of-date price? Tell us which guide and what is wrong.Report an error →
- 03Sellers and brandsThink your listing was scored incorrectly? Send the listing link and your evidence. We will recheck it as it stands.Contact as a seller →
- 04General questionsAnything else about WellnessPicks, our method or how the site works.Send a question →
Write to us
Send us a message
Prefer a form to email? Fill this in and it goes straight to our team.
Help us help you faster
Include these if you can.
- The full Shopee or TikTok Shop listing link
- The guide your message is about
- Screenshots of the listing or label
- For corrections: the source that shows the right information
What we can’t help with
These are best handled elsewhere.
- Orders, deliveries and refunds: contact the seller or the marketplace
- Medical advice: please speak to a doctor or pharmacist
- Reporting a product safety concern: contact FDA Philippines directly
- Paid reviews or sponsored placements: we never accept them
For sellers and brands
How we handle score disputes
- We recheck the listing exactly as it currently appears on the marketplace.
- If the listing has improved, the score is updated to reflect it, and the guide notes the change.
- We do not change scores in exchange for payment, samples or advertising.
- The full rubric is public on our How we rate page.
Contact questions
How long does it take to get a reply?
We aim to reply within two to three working days. Correction requests about a published guide are prioritised.
Will you review a product I suggest?
We cannot review every suggestion, but we keep a list and prioritise products many readers ask about. Suggestions often become the next guide.
Can you help with a problem with my order?
We do not sell products, so we cannot see or change orders. Please contact the seller through Shopee or TikTok Shop, or use the marketplace’s own help centre.
Do you accept sponsored posts or free samples?
No. We do not accept payment, free products or advertising in exchange for coverage. It is how we keep the scores honest.